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Domain change

Answered
Olejnyik Attila asked on August 6, 2024

Hi, I'm Attila, and I'm from a reseller company called XXXX.

We have a Flexmonster customer (XXX Zrt.), and they have 2 Flexmonster licenses.

For some reason, the project where they used these licenses has changed domains from ******* to ***** (the "bm" part was removed), and now they can't activate the license keys.

Please explain to me step by step how it is possible to change the attached domain.

Thank you,

 

Attila

ERROR MESSAGES:

Current key is only applicable for **. Read more info about this error [https://www.flexmonster.com/doc/typical-errors/#current-key] You are trying to use the following key: ***  Tesztkörnyezet:   Current key is only applicable for **. Read more info about this error [https://www.flexmonster.com/doc/typical-errors/#current-key] You are trying to use the following key:***

1 answer

Public
Tetiana Lebiga Tetiana Lebiga Flexmonster August 6, 2024

Hello Attila,

Thank you for reaching out to us.

I have sent the answer via email. Please check your inbox and confirm receiving my email.

Kind regards,
Tetiana

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