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Issue when starting Data Server using Flexmonster Admin Panel

Answered
Hoong Quan asked on October 1, 2024

Good day team. I have encountered an issue on Flexmonster Admin Panel keep prompting me the data server is not installed.

I have installed Flexmonster using the command

sudo npm install -g flexmonster-cli

and

flexmonster add fds -r

But still showing this as attached.

My machine is Macbook Pro with the chip Apple M1 Pro.

Attachments:
SCR-20241001-sqly.png

3 answers

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster October 2, 2024

Hello!

Thank you for reaching out to us.

Could you please provide us with the Data Server's logs? The location of the log files can be found here: https://www.flexmonster.com/doc/troubleshooting-data-server/#data-server-logs.

Looking forward to hearing from you.

Kind regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster October 23, 2024

Hello, Hoong Quan!

Hope you are doing well.

Our team is wondering if you had some time to check the Data Server logs. Could you please let us know if there are any updates on the matter?

Looking forward to hearing from you.

Kind regards,
Solomiia

Public
Solomiia Andrusiv Solomiia Andrusiv Flexmonster October 30, 2024

Hello, Hoong Quan!

Hope everything is well.

Just checking in to ask if the Data Server works well for you now. You are welcome to ask if there are any other questions.

Looking forward to your feedback.

Regards,
Solomiia

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