asked on March 31, 2025
Hello,
I would like to know if Flexmonster has any limitations regarding the amount of data or something similar. My team has been experiencing issues when trying to export large datasets to Excel.
We are working with approximately 13,000 employees, and when we attempted to export to Excel, the header and some data did not appear (file: export-excel-1.png). However, exporting to CSV worked correctly (file: export-csv.png).
No errors occurred when exporting smaller datasets. I have attached screenshots showing both the issue and the correct behavior when exporting to CSV.
Could you provide any insights on this?
Best regards,
Tiago
⋅ April 1, 2025
Hello, Tiago!
Thank you for contacting us.
Kindly note that Flexmonster doesn't have any limitations on the data size itself; the data size can only be limited by your browser/machine capabilities.
We haven't managed to reproduce the described exporting behavior with a large dataset on our side.
Could you please let us know if the issue is reproducible on the latest version of Flexmonster? Here is the update guide if needed: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
If the issue still happens on the latest version, please provide us with the JSFiddle where the described behavior is reproducible.
With this information, we'll be able to investigate the case further.
Looking forward to hearing from you.
Kind regards,
Solomiia
⋅ April 4, 2025
Hello, Solomiia!
I would like to inform you that the issue was occurring because one of the fields contained an unknown special character. After we corrected it in our database, the error disappeared.
Thanks for the help.
Kind regards,
Tiago
⋅ April 7, 2025
Hello, Tiago!
Thank you for your feedback.
We are happy to hear everything works well now.
Feel free to reach out to us in case of any other questions.
Kind regards,
Solomiia
⋅ April 9, 2025
Hello, Tiago!
Hope you are doing well.
Meant to ask this earlier, but maybe you'll have some time to provide the special character that caused the issues while exporting data in Flexmonster, so we can fix it on our end as well.
Looking forward to hearing from you.
Best regards,
Solomiia
⋅ April 10, 2025
Hello, Solomiia!
I hope you're doing well too.
I’m not sure if the special character will be helpful, as it appears as a square icon on our end. I can’t even include it in the response because it simply disappears. However, I’ve attached a .txt file containing the character — I hope it helps!
Best Regards,
Tiago
⋅ April 11, 2025
Hello, Tiago!
Thank you for providing us with the mentioned special character.
Our Dev team will take a closer look at it on our end.
Feel free to reach out to us if any other questions arise.
Best regards,
Solomiia
