asked 2 days ago
Hello,
I would like to know if Flexmonster has any limitations regarding the amount of data or something similar. My team has been experiencing issues when trying to export large datasets to Excel.
We are working with approximately 13,000 employees, and when we attempted to export to Excel, the header and some data did not appear (file: export-excel-1.png). However, exporting to CSV worked correctly (file: export-csv.png).
No errors occurred when exporting smaller datasets. I have attached screenshots showing both the issue and the correct behavior when exporting to CSV.
Could you provide any insights on this?
Best regards,
Tiago
⋅ 1 day ago
Hello, Tiago!
Thank you for contacting us.
Kindly note that Flexmonster doesn't have any limitations on the data size itself; the data size can only be limited by your browser/machine capabilities.
We haven't managed to reproduce the described exporting behavior with a large dataset on our side.
Could you please let us know if the issue is reproducible on the latest version of Flexmonster? Here is the update guide if needed: https://www.flexmonster.com/doc/updating-to-the-latest-version/.
If the issue still happens on the latest version, please provide us with the JSFiddle where the described behavior is reproducible.
With this information, we'll be able to investigate the case further.
Looking forward to hearing from you.
Kind regards,
Solomiia
