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Pivot Table not showing left hand side labels after 2.60.0 version

posted on July 19th, 2024

Answered
Wilmar Reyes asked on July 19, 2024

Pivot table works correctly in version 2.60.0 and below. Labels show up correctly in the left hand side for the classic view (correct screenshot attached). Labels stop appearing in newer version including latest 2.81

Only happens to classic. Compact form works as it has been.

Attachments:
Screenshot 2024-07-19 at 4.27.03 PM.png

6 answers

Public
Nadia Khodakivska Nadia Khodakivska ⋅ Flexmonster ⋅ July 22, 2024

Hello Wilmar,

Thank you for reaching out to us.

We could not reproduce the described behavior using the latest version(2.9.81). Please check the following JSFiddle: https://jsfiddle.net/flexmonster/9cqw8t14/. It shows that all labels are displayed correctly. We recommend checking if there are any custom CSS rules that affect the labels. Also, you are welcome to edit the example above to show us the issue. It would greatly help us.

Looking forward to hearing from you.

Kind regards,
Nadia

Public
Wilmar Reyes ⋅ July 22, 2024

Hi Nadia. I just reproduced it in the JSFiddle. 

The specific steps I took to reproduce the issue are:

  1. Click on fields
  2. In the box Rows keep "Values"
  3. In the box Columns don't keep any field
  4. In the box Values keep some fields.
  5. Click on Apply
  6. Click on Totals
  7. In Grand Totals select "Do not show grand totals"
  8. In Subtotals select "Do not show subtotals"
  9. In Layout select "Classic form"
  10. Click on Apply
Public
Nadia Khodakivska Nadia Khodakivska ⋅ Flexmonster ⋅ July 23, 2024

Hi Wilmar,

Thank you for the swift response and providing us with steps.

We will take a look at the described behavior and provide a fix with our minor release with the ETA August 19th. Our team will notify you about the release.

You are welcome to contact us if other questions arise.

Kind regards,
Nadia

Public
Wilmar Reyes ⋅ July 23, 2024

Great, thank you!

Public
Nadia Khodakivska Nadia Khodakivska ⋅ Flexmonster ⋅ August 20, 2024

Hi Wilmar,

We are happy to let you know that the issue with measure row headers not being visible in the classic (tabular) form when only measures were present in rows was fixed.

This fix is included in the 2.9.84 version of Flexmonster: https://www.flexmonster.com/release-notes/version-2-9-84/

You are welcome to update the component. Here is our updating guide for assistance: https://www.flexmonster.com/doc/updating-to-the-latest-version/

Please let us know if the fix works fine for you. Looking forward to hearing your feedback.

Kind regards,
Nadia

Public
Nadia Khodakivska Nadia Khodakivska ⋅ Flexmonster ⋅ August 28, 2024

Hello Wilmar,

Hope you are having a great week!

We were wondering if you had a chance to check the updated version. Could you please confirm if it works for you?

Looking forward to hearing from you.

Kind regards,
Nadia

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