asked on August 23, 2024
Previously, I was able to copy and paste contents of the table easily across all browsers.
But from the last 2 weeks, I am not able to do it in Chrome Browser.
Infact, can copy in Brave Browser.
Can you please track this issue and resolve in your upcoming changes.
Thanks
⋅ August 26, 2024
Hello, Prakhar!
Thank you for writing to us.
We could not reproduce this behavior on our end. Given that the issue is specific to the Chrome Browser, we suppose that installing some Chrome extension could potentially override certain key actions that interfere with Flexmonster keyboard handlers. To check if this is the case, you can open the webpage where this error occurs from an incognito mode since it automatically disables all extensions. Also, we suggest checking if you can reproduce the issue outside your environment, for example, on our website demo: https://www.flexmonster.com/demos/js/pivot-table/
Also, could you provide us with instructions or a code sample that shows how to reproduce the issue?
Looking forward to hearing from you.
Best Regards,
Maksym
⋅ August 27, 2024
Thank you so much for this quick response.
Yes I am able to copy in Incognito.
For Chrome, I just have Google Authenticator Installed as an extension.
(Please do let me know if you too can able to reproduce this issue with this extension.
Is it related to any cookie issue?
For now, I got this work around.
⋅ August 27, 2024
Hello, Prakhar!
Thank you for your reply.
We could not reproduce this issue with the Authenticator extension. We suggest double-checking the list of extensions, as shown in this Chrome Web Store article. If any other extensions are present, try disabling them to see which one interferes with the copying functionality.
Please let us know if this helped to resolve the issue.
Best Regards,
Maksym
⋅ September 3, 2024
Hello, Prakhar!
Hope you are doing well.
We are wondering if you could resolve the issue with the copying in Flexmonster.
Looking forward to hearing your feedback.
Best Regards,
Maksym
