asked on October 18, 2024
Good afternoon, we have contracted the service and we get an error when uploading 2000Mb csv files.
We have the service with a server in c#
Our users need to be able to upload large files to work with the tool but we get an error when uploading, which does not happen with files smaller than 800mb.
What is the maximum size that can be uploaded from a csv?
The error that we get is that it cannot upload the volume of data.
Regards
⋅ October 21, 2024
Hello, Marcelo!
Thank you for reaching out to us.
Kindly note that when loading CSV/JSON files directly in Flexmonster, all data is loaded into your browser memory. There are no technical limitations on data load from our side, and the maximum data size depends on your browser settings.
With Flexmonster Data Server all data processing is moved to the server side, and already calculated data is sent to the client, which reduces browser memory usage. We recommend using the Data Server to optimize performance for our pivoting grid types(classic and compact).
Here is our starting guide to Flexmonster Data Server for reference: https://www.flexmonster.com/doc/intro-to-flexmonster-data-server/.
You can also check out our guide on choosing the best data source depending on your use case: https://www.flexmonster.com/blog/how-to-choose-the-best-data-source-to-use-with-flexmonster/.
Hope you will find our answer helpful
Kind regards,
Solomiia
⋅ October 21, 2024
Good afternoon Solomiia, thank you very much for your reply.
One more question, the server gives 504 at the exact minute (/api/cube/fields 60000ms) what could it be? Can this time be configured to increase it. The RAM of the PC and the server are at 30% so that is not it.
Thank you very much.
⋅ October 23, 2024
Hello, Marcelo!
Thank you for your swift response.
Our team couldn't reproduce the described behavior on our side. Could you please provide us with the following details:
With this information, we'll be able to continue the investigation.
Looking forward to hearing from you.
Kind regards,
Solomiia
⋅ October 30, 2024
Hello, Marcelo!
Hope you are doing well.
Our team is wondering if you had some time to check out our previous letter. Could you please provide us with the listed details about your use case so we can continue the investigation?
Looking forward to hearing from you.
Kind regards,
Solomiia
⋅ November 1, 2024
Sorry for the delay, we have solved the problem by updating the library and modifying some fields in our files
Thank you very much
⋅ November 1, 2024
Hello, Marcelo!
Thank you for your feedback.
Our team is happy to hear everything works well now.
Should any other questions arise, feel free to reach out to us.
Kind regards,
Solomiia
