asked on November 7, 2022
One of our clients using Flexmonster has reported data missing in the pivot table. Specifically one of the columns: a simple string value is being shown as blank.
The data does exist and is present in the JSON we feed into it, and the data also exists when exported to Excel. It just shows a blank in Flexmonster itself.
I've had a hard time reproducing this on my end, even with the same exact data set, so I was wondering if anyone has encountered something similar.
⋅ November 8, 2022
Hello, Ada!
Thank you for reaching out to us.
Our team has not encountered similar issues, so we need more details about this case. Could you please share the data set and the Flexmonster report configuration with which the issue occurs?
Looking forward to hearing from you.
Best Regards,
Maksym
⋅ November 11, 2022
Hey, it turns out this issue was that the column sometimes had null values as well as strings. So we added a mapping to specify string and it works fine now. Thanks for the help 🙂
⋅ November 14, 2022
Hello!
Thank you for your reply.
We are glad to hear that everything works fine now.
Feel free to contact us if more questions arise.
Best Regards,
Maksym
