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Cannot read property 'isLevel' of undefined

Answered
Luka Erkapic asked on January 27, 2017

Hi,
we are getting error "Cannot read property 'isLevel' of undefined" when removing items from "Drop & Arrange Values". Doesn't happen always. It is also reproducable on your demo version. Usually happens when removing last item in the list, when there are couple of items.
See attached screenshot.
We were using latest 2.3.
 
regards,
Luka

Attachments:
2.3 error.jpg

6 answers

Public
Ian Sadovy Ian Sadovy Flexmonster January 27, 2017

Hello Luka,
 
Thank you for reporting.
From the screenshot, we see that the exception exists.
But we haven't managed to reproduce it on our site.
Could you please share a video how to reproduce it?
Also, what is the result of the exception?
Does dragging stop working as expected after it?
 
Regards,
Ian

Public
Luka Erkapic January 30, 2017

Hi,
It can be reproduced like so:

  1. Went to Pivot Table Demo at your site. https://www.flexmonster.com/demos/js/pivot-table/
  2. Dragged all dimensions to values.
  3. Started dragging and dropping them back, starting from last.
    Here is a GIF showing how to reproduce:
    https://gyazo.com/9be962823c2fdcf9e391d0667178ad31

Drag and drop appears to work after the error.

Public
Dmytro Zvazhii Dmytro Zvazhii Flexmonster January 30, 2017

Hello Luka,
Thank you for the detailed explanation. We have reproduced the issue on our side. The fix will be ready in the version 2.309 ETA Feb13.
Best regards,
Dmytro.

Public
Luka Erkapic February 14, 2017

Hi,
I noticed that of 2.309v issue still exists. I was able to recreate it on site and with downloaded version.
Was fix targeted for 2.309v or is it planned for some future release ?
 
Regards,
Luka

Public
Tanya Gryshko Tanya Gryshko Flexmonster February 14, 2017

Hello Luka,
We are sorry to inform you that the fix for this issue will be ready in the version 2.310 ETA Feb 27. Hope it is not crucial for you.
Regards,
Tanya

Public
Dmytro Zvazhii Dmytro Zvazhii Flexmonster February 27, 2017

Hello Luka,
I am glad to inform you that the minor release 2.310 is available for download now. You are welcome to update the component.
Kind regards,
Dmytro.

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