asked on August 20, 2018
Hi Team,
We are seeing a different sorting inside grid and filterpopup when there are some special characters. can you please help us.
attached screenshot for reference.
Thanks
Rudra
⋅ August 21, 2018
Hello Rudra Kumar Ganta,
Thank you for writing. That issue is not reproducible on our side. Could you please confirm that you are using the latest version of the component which is 2.6.1 for now? Please find the details here: https://www.flexmonster.com/doc/updating-to-the-latest-version/. Also, it would be nice to have a data sample for the tests. That will definitely help us in our investigation.
Waiting for the feedback from you.
Regards,
Dmytro
⋅ August 21, 2018
Hi Dmytro,
Thanks for your resposne.
We have already upgraded to v2.6.1. but issue still persist for "Name" colomn.
i have added that in jsfiddle and can you please open the local report report.json attached.
http://jsfiddle.net/ef2d78hL/22/
we have large test data may be that is causing this issue.
Thanks
Rudra
⋅ August 22, 2018
Hello, Rudra,
Thanks for sharing the JSFidlle and sample report!
We have tested but were not able to reproduce the issue on our side (please check the screenshot).
Could you please check once more and confirm that the issue is reproduced with this report on your side?
Also, please specify which browser you use.
Waiting for your reply!
Regards,
Tanya
⋅ August 22, 2018
Hi Tanya,
thanks for your reply.
can you please click sort "AZ" to replicate the issue. attached screenshot for your reference.
i am testing this in chrome browser.
Thanks
Rudra
⋅ August 23, 2018
Hello, Rudra,
Thank you for specifying the additional details. It really helped us to reproduce the issue. The fix will be delivered on the 10th of September.
Please inform me in case of any other questions.
Regards,
Tanya
⋅ August 23, 2018
Thanks tanya for taking that up. I have one more thing for the same item. will you be able to fix two empty rows issue in filter popup.
attached screenshot for your reference.
Thanks
Rudra
⋅ August 23, 2018
Rudra,
This fix will be available in the next minor build as well.
Regards,
Tanya
⋅ September 10, 2018
Hi Team,
Can you please confirm if the fix is delivered on the 10th of September. Thanks in advance.
Thanks
Rudra
⋅ September 11, 2018
Hello Rudra,
We are glad to inform you that the latest version has already been released and it includes the necessary fix. You are welcome to try it. Also, you can always check our release notes for the information about latest updates: https://www.flexmonster.com/release-notes/.
Let us know if everything works fine for you.
Regards,
Dmytro
⋅ September 11, 2018
Hello Rudra,
Speaking of "two empty rows issue in the filter pop up" please note that it is not a bug but a result of the input data. As we have noticed, your data source includes such data records as "Name": null and "Name": "". When it comes to the filter pop up such data is represented as "(blank)" by default. However, it seems that you have changed the localization and for your case, it is an empty string instead of a "(blank)". That is why the empty rows occur.
Please let us know in case of any other question.
Regards,
Dmytro
⋅ September 11, 2018
Thanks Dmytro. I will try with the latest version and update this ticket.
⋅ September 21, 2018
Hi Dmytro,
thanks for fixing the issue. the issue solved after the latest version upgrade. but we see one more issue with filter if you open filterpopup and filter AZ and applyfilter the data in grid getting sorted and working as expected but then if you open filterpopup again and remove/uncheck AZ sorting and applyfilter. the data is not getting sorted in grid.
please try in below link
http://jsfiddle.net/ef2d78hL/22/
Thanks
Rudra
⋅ September 21, 2018
Hello, Rudra,
We are glad the original issue is fixed. Thanks for reporting the other issue, we will release the fix for it on October the 8th.
Regards,
Tanya
⋅ September 21, 2018
Thanks, Tanya for taking up this issue.
⋅ October 10, 2018
Hello, Rudra,
We want to inform you that the version with the fix is already available on our website.
You are welcome to try it.
Regards,
Dmytro
